Return & Refund Policy

Return and refund basics for grocery orders.

Returns

Return eligibility depends on product type, condition, packaging, and time of reporting. Perishable, opened, or used products may not be returnable unless there is a verified quality or delivery issue.

Refunds

Approved refunds may be processed through available store-approved methods. Timelines can vary depending on payment mode and verification.

Report Issues

Customers should report missing, damaged, or incorrect items promptly with order details.

Last updated: 31 Jul 2026. These policies may be updated as operations evolve.

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